Privacy Policy

Last Updated:

1. Introduction

Zimravenax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website zimravenax.ddd.

2. Data Controller

Company Name: Zimravenax

Address: Rovakatu 13, 96100 Rovaniemi, Finland

Email: info@zimravenax.world

Email: contact@zimravenax.world

Email: support@zimravenax.world

Email: help@zimravenax.world

3. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Messages and communications you send to us
• Information about your use of our website (collected automatically through cookies and similar technologies)

4. How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and orders
• Send you information about our products and services (with your consent)
• Improve our website and user experience
• Comply with legal obligations
• Protect our rights and prevent fraud

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: When you have given clear consent for us to process your data
• Contract: When processing is necessary for the performance of a contract
• Legal obligation: When we need to comply with a legal obligation
• Legitimate interests: When processing is necessary for our legitimate business interests

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

• Contact form submissions: 2 years from the date of submission
• Marketing communications: Until you withdraw consent or opt out
• Legal and accounting records: As required by applicable law

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us using the contact information provided in Section 2.

8. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication procedures

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

11. International Data Transfers

Your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Geographic Scope and Advertising Policies

This website operates from Finland and is intended for users within the European Economic Area (EEA). Our advertising practices comply with applicable local and international regulations, including Google Ads policies.

We advertise dietary supplements in compliance with Google Ads policies, which prohibit:

• Making unsubstantiated health claims or medical claims
• Targeting sensitive health conditions
• Making guarantees about health outcomes
• Using exaggerated or misleading claims
• Presenting dietary supplements as medicines or treatments

Our advertising content focuses on product features, quality, and general information only. We do not make medical claims or promise specific health outcomes.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@zimravenax.world

Address: Rovakatu 13, 96100 Rovaniemi, Finland